Returns & Exchanges

At Leofoto, we stand by the precision and craftsmanship of our professional camera support equipment. If you are not completely satisfied with your purchase, you may return your items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

2

Pack Your Equipment

Securely pack the item in its original packaging, including all tripod legs, ball heads, plates, tools, and manuals provided.

3

Ship the Package

Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you retain the tracking receipt.

4

Inspection and Refund

Once our technicians verify the equipment's condition, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing